Frequently Asked Questions

We welcome your inquiries about our pet products. For your reference, we've listed FAQs. Please do not hesitate to contact us if you have any further questions.

Q: How do I customize my dog bed?

A: You could send us a design or select a dog bed design/prototype from our catalog. Our seller will update more details from there and help you build your dog bed.


Q: I want to add my logo. Can you help?

A: Yes, we have several logo options for your choice. Usually comes as a logo tag, in woven / printed/PU/embroidered /rubber design. Leave a message, and our seller will update those logo images for you.


Q: What is the lead time and shipping time?

A: Lead time. Sample 2-5 days. Order 30-40 days.

Shipment. Sample 6-10 days. Order 30-40 days.


Q: How much does the shipping cost? Can you update it?

A: We will update the shipping cost for you after you determined the design and quantity. To be noticed, usually we air-compressed pack the dog bed to save shipping costs. After determining the design and quantity, we will update the shipping cost for you. To be noticed usually, we air-compressed pack the dog bed to save shipping costs.


Q: What is your MOQ and payment policy?

A: Usually, MOQ 100 pieces. Payment for first order by T/T 30/70.